Legal
End User License Agreement
Last updated: April 20, 2026
1. License grant
Subject to your compliance with this agreement and payment of any applicable fees, Company grants you a non-exclusive, non-transferable, revocable license to use snail for your internal business purposes.
For the hosted service, the license is for the duration of your active subscription. For self-hosted deployments, the license is for the duration of your active subscription or license key.
2. Subscription and fees
snail is offered at $29/mo for the hosted service. There are no setup fees, no per-seat fees, and no usage-based metering. You'll be billed monthly in advance. You can cancel at any time; cancellation takes effect at the end of the current billing period.
Company may adjust pricing for future billing periods with at least 30 days' notice. Existing paid subscriptions are honored at the price in effect when the subscription began, for the remainder of that billing period.
3. Your responsibilities
You are responsible for:
- Ensuring you have the right to connect any data sources you integrate with snail, including necessary authorization from your organization
- Safeguarding your account credentials and API tokens
- Reviewing the actions your snail proposes before approving them — snail surfaces recommendations, but you decide what ships
- Complying with applicable laws when using snail, including privacy and data-protection laws that apply to the data you feed it
4. Acceptable use
You agree not to: (a) reverse engineer, decompile, or attempt to extract the source of the hosted service; (b) resell or sublicense snail without written permission; (c) use snail to process data you are not authorized to process; (d) use snail to generate, target, or automate unlawful, harassing, or deceptive content; (e) interfere with the integrity or performance of the hosted service.
5. Data and privacy
Handling of the data you connect is governed by our Privacy Policy. In short: we store your data to run snail; we do not share or sell it; AI inference is done privately via Courier; if you self-host, your data never leaves your network.
6. Intellectual property
Company retains all right, title, and interest in snail, the hosted service, the Courier inference engine, and all related software, trademarks, and documentation. You retain all right, title, and interest in the data you connect to snail and in the outputs generated for you.
7. Self-hosted deployments
If you deploy snail on your own hardware, the license granted here still applies. You are responsible for operating, securing, and maintaining your self-hosted instance. Company has no access to, and no responsibility for, data stored on your self-hosted deployment.
8. Disclaimer of warranties
snail is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Company disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. snail surfaces recommendations and can propose actions, but Company does not warrant that any specific outcome will result from using it.
9. Limitation of liability
To the fullest extent permitted by law, Company's total liability arising out of or relating to this agreement shall not exceed the amount you paid Company in the 12 months preceding the claim. Company shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data.
10. Termination
You may terminate this agreement at any time by cancelling your subscription. Company may suspend or terminate your access for material breach of this agreement. On termination, your license ends and you must stop using snail. Sections that by their nature should survive termination (IP, disclaimers, limitations of liability) survive.
11. Changes to this agreement
Company may update this agreement from time to time. If changes are material, we'll notify you by email or in-app before they take effect. Continued use of snail after the effective date constitutes acceptance of the updated agreement.
12. Governing law
This agreement is governed by the laws of the State of California, excluding conflict-of-laws rules. Any dispute arising out of this agreement shall be resolved in the state or federal courts located in California.
13. Contact
Questions about this agreement: jackson@thinkrecursion.ai.